CAPRA Labs
Human-centered intake, resource navigation and case-routing concepts.
Concept & demonstration
Business challenge
Community service journeys can require repeated intake, complex documentation and unclear next steps.
Approach & current scope
A demonstration of category-based navigation and human review pathways; it is not connected to live public services.
IBEX involvement
IBEX's applied civic technology initiative.
Publication notes
Approved project screenshots and independently supported results have not been added. This entry makes no ownership or completed-delivery claim.
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