AI service navigation
Explore clearer workflows, appropriate access controls and staff review before consequential actions.
CAPRA LABS · AN IBEX INITIATIVE
Make the next step easier to find.
Human-centered civic technology exploring responsible AI, service navigation, document organization and staff-assisted case routing.
DEMONSTRATION · NOT A LIVE PUBLIC SERVICE
Where would you like to start?
This concept shows a possible navigation journey. It does not check eligibility, file an application or contact a public agency.
APPLIED INNOVATION
Better access, with human oversight.
Digital intake systems
Explore clearer workflows, appropriate access controls and staff review before consequential actions.
Document infrastructure
Explore clearer workflows, appropriate access controls and staff review before consequential actions.
Community resource technology
Explore clearer workflows, appropriate access controls and staff review before consequential actions.
Case routing
Explore clearer workflows, appropriate access controls and staff review before consequential actions.
Municipal technology
Explore clearer workflows, appropriate access controls and staff review before consequential actions.